Privacy Policy
This Privacy Policy explains how Nakoda Electronics collects, uses and protects information submitted through our website and partner portal.
1. Information We Collect
Registration details such as full name, mobile number, WhatsApp number, email, business name, GST number, PAN number, and address.
Business proof documents including GST certificate, PAN card, visiting card, shop photo and (where applicable) Aadhaar.
Order, cart, negotiation and reward point activity generated while using the partner portal.
2. How We Use Your Information
To verify your business and approve your partner account with an appropriate buyer type and tier.
To process orders, negotiation requests, payments, shipping and loyalty point calculations.
To send transactional notifications (SMS/email/app) about registration, orders, quotes and payments.
3. Document Storage
Uploaded business documents are stored securely and accessed only by authorised admin and sales staff for verification purposes.
4. Sharing of Information
We do not sell your information. Data may be shared with logistics and payment partners strictly to fulfil orders and process payments.
5. Your Rights
You may request access, correction or deletion of your registration data by contacting our support team, subject to statutory record-keeping requirements.
6. Cookies & Tracking
Our website uses essential cookies/local storage to keep you logged in, remember cart contents, and maintain session security. We do not use cookies for third-party advertising.
7. Data Security
We apply reasonable technical and organisational safeguards — including access controls restricting business documents to authorised staff and encrypted transmission of data — to protect your information from unauthorised access, alteration or disclosure.
No online platform can guarantee absolute security; you're responsible for keeping your login credentials confidential.
8. Data Retention
We retain registration, order and transaction data for as long as your account is active and thereafter for the period required to meet accounting, tax and other statutory record-keeping obligations under Indian law.
9. Changes to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date above reflects the most recent revision.
10. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, any grievances regarding this Privacy Policy or your data may be addressed through the Support module in the partner portal or the Contact page, and will be acknowledged within a reasonable timeframe.