Shipping Policy
Nakoda Electronics ships to verified partners across India through trusted logistics partners.
1. Coverage
We currently deliver pan-India, subject to serviceability of our courier and freight partners for your pincode.
2. Dispatch Timelines
Orders are typically packed and dispatched within 1-3 business days of payment confirmation, subject to stock availability.
Bulk and project orders may require additional processing time, communicated at the time of order confirmation.
3. Shipping Charges
Shipping is calculated at checkout based on order weight, volume and delivery pincode. Orders above the applicable free-shipping threshold are shipped free of charge.
4. Tracking
Once dispatched, tracking details are available in the Orders section of the partner portal and shared via SMS/email/app notification.
5. Delivery Issues
Any delay, damage or shortage on delivery should be reported through the Support module within 48 hours of receipt.
6. Delivery Attempts & Refused Delivery
Our courier partners typically make multiple delivery attempts. If a shipment is refused or remains undelivered after reasonable attempts, it may be returned to us and additional charges may apply for re-shipment.
7. Address Accuracy
Partners are responsible for ensuring the delivery address on their account is complete and accurate. Nakoda Electronics is not liable for delays or misdelivery caused by an incorrect or incomplete address supplied at checkout.
8. Partial & Split Shipments
Large or multi-item orders may be dispatched in more than one shipment depending on stock location and courier capacity. Each shipment is tracked separately and this does not affect the total order value.
9. Delays Beyond Our Control
Nakoda Electronics is not liable for delivery delays caused by circumstances beyond our reasonable control, including but not limited to courier network disruptions, natural disasters, strikes or government restrictions.
